PAYMENT POLICY

This Payment Policy explains the payment terms that apply when purchasing products through the BALEPEPE online store.

1. ACCEPTED PAYMENT METHODS

BALEPEPE accepts the payment methods displayed at checkout.

Depending on availability, these may include:

• Debit and credit cards
• Bank transfer
• Online payment services
• Other payment methods offered at checkout

Available payment options may vary depending on your location.

2. PAYMENT PROCESSING

Payment must be successfully completed or confirmed before an order can be processed.

Payments may be securely processed through third-party payment providers. BALEPEPE may not directly receive or store your complete debit or credit card information.

Your payment provider may also apply its own terms, privacy policies and security procedures.

3. CURRENCY

Product prices will be displayed in the applicable currency on the BALEPEPE online store.

Where currency conversion is required, your bank or payment provider may determine the applicable exchange rate and may charge additional conversion or transaction fees.

BALEPEPE is not responsible for fees independently charged by your bank or payment provider.

4. PAYMENT CONFIRMATION

After successful payment, you should receive confirmation of your order.

An order is not considered confirmed until the required payment has been successfully received or verified.

If you believe payment was deducted but you did not receive an order confirmation, please contact BALEPEPE before attempting another payment.

5. FAILED OR DECLINED PAYMENTS

A payment may be declined or unsuccessful for reasons determined by your bank, card issuer or payment provider.

If your payment fails, you may try another available payment method or contact your payment provider for assistance.

6. PAYMENT SECURITY

We take reasonable measures to provide a secure online shopping experience.

Payment transactions may be handled through secure third-party payment systems designed to protect your financial information.

Customers should never send complete card details, PINs, passwords or other sensitive banking credentials to BALEPEPE through email, social media or messaging platforms.

7. PRICING ERRORS

If an obvious pricing or payment error occurs on our website, BALEPEPE reserves the right to correct the error.

If an affected order has already been paid for and cannot be fulfilled at the correct price, the customer will be contacted and, where appropriate, refunded.

8. REFUNDS

Approved refunds will generally be returned through the original payment method where possible.

Eligibility for refunds is governed by the separate BALEPEPE Returns, Exchanges & Refund Policy.

Processing times after a refund has been issued may vary depending on your bank or payment provider.

9. FRAUD PREVENTION

For the protection of our customers and BALEPEPE, transactions may be subject to verification or security checks.

We reserve the right to hold, refuse or cancel an order where we reasonably suspect fraudulent, unauthorised or suspicious payment activity.

10. CONTACT BALEPEPE

For questions or concerns regarding a payment, please contact:

BALEPEPE
Email: prptyofbalepepe@gmail.com

When contacting us about an existing transaction, please include your order number and relevant payment information, but do not send your complete card details, PIN or banking password.